FAQs
Find answers to frequently asked questions related to using Docmosis for document generation, including managing accounts, configuring settings, and troubleshooting issues.
Dynamically inserting an image in to a document requires two things: The template controls where the image will appear The data determines what image is used This article explains how…
Yes, you can create IF and ELSE-IF style statements in Docmosis. We call them Conditional Sections. The syntax is: <<cs_xxxx>> to start the IF statement - content to be included/removed…
Below is a list of currently available fonts on Docmosis Cloud DWS3:Alegre SansAlex BrushAlluraAmaticAmatic SCAndale MonoAntonioArialArial BlackArizoniaAR PL UKai CNAR PL UKai HKAR PL UKai TWAR PL UKai TW MBEAR…
Each of the Docmosis products (Cloud, Tornado, and Docmosis-Java) have their own Template Guide. Note: Refer to this list of Template Guides (sorted by latest product/version) to be sure you…
Docmosis has a built-in variable used to insert the current date and time: <<$nowUTC>> The output for the $nowUTC field will be the current date/time in ISO 8601 format. 2022-03-11T02:23:50Z…
Docmosis can generate documents that can then be used as part of an electronic signing process with DocuSign, Adobe Sign, signNow and other digital eSignature platforms. The trick is to…
By default, Tornado will attempt to launch the maximum number of converters permitted by your license key. To specify the exact number of converters that Tornado starts with, you can…
As of Docmosis 2.2, the reason for startup failure and suggestions should be provided in the output. This is almost always due to an error when the converter attempts to…
To store to an Amazon S3 bucket this feature first needs to be enabled in your cloud account, please contact support to arrange this. After the AWS S3 feature has…
The enabled / disabled security (cryptographic) algorithms used by Tornado are controlled by the Java Virtual Machine (JVM). Certain algorithms (Such as older SSL and TLS methods) can be disabled…
Monitoring Key Docmosis Cloud API end points are monitored every 60 seconds with deep-tests checking the contents of the generated test documents. Historical uptime results can be viewed here: https://www.docmosis.com/monitoring…
Docmosis can generate output files in the following formats Microsoft Word (DOCX format) LibreOffice (ODT format). PDF TXT Docmosis can also generate HTML and XHTML files, but it's primary use…
Docmosis templates can be created using: Microsoft Word to create templates in DOCX format LibreOffice Writer to create templates in ODT format To ensure as accurate transformation as possible, from…
Docmosis can run in 32 Bit or 64 Bit environments. However, you must make sure that the components used are matching or at least compatible. The Java version (32/64 Bit)…
You need a valid License Key to run Docmosis-Java or Tornado. If you have not previously requested a Trial Licence Key... You can do so here. For Docmosis-Java: You will…
Below is a list of currently available fonts on Docmosis Cloud DWS2:Andale MonoArial BlackArialAR PL UKai CNAR PL UKai HKAR PL UKai TW MBEAR PL UKai TWAR PL UMing CNAR…
Docmosis-Java and Tornado can be used with Java from 1.6 onward.
No. The source is not currently public in any form.
If you are using WildFly or late versions of JBOSS and Docmosis embedded Converters, you may have trouble starting Docmosis with errors like: "java.lang.NoClassDefFoundError: com/sun/star/connection/NoConnectException" This is due to class…
When passing Java objects as data to Docmosis, the template drives the lookup process of fetching data from the Java objects (POJOs). If your output document does not include the…
The Cloud service is hosted using AWS and is available in multiple AWS regions. The Cloud processing location refers to the physical location being used by the Cloud service for…
If you are using JBOSS (5 onwards) and Docmosis embedded Converters, you may have trouble starting Docmosis with errors like: Unable to instantiate class:com.docmosis.converter.openoffice.LocalOpenOfficeConverter:com/sun/star/connection/NoConnectException In the Logs you should see…
The script launching the converter does not have the HOME environment variable set to a writable location. This typically happens with wrapper programs or locked down accounts and doesn't appear…
A key advantage of Docmosis is that a field name <<fieldname1>> can be typed straight into the template, between a pair of angled brackets - doing away with the need…
Calling the Cloud API requires selecting the correct Base URL (used constructing the full URL of the endpoint) and have a valid access key. Log in to the Docmosis Cloud…
A Cloud environment is a collection of templates, images and is used when generating documents using those items. Environments allow users to separate and partition their work into logical groups.…
The Fontslist.pdf download above contains the full list of fonts along with an example of each font. Below is the list of all the fonts currently available on Docmosis Cloud…
In DWS4, a Cloud account can have multiple users and each user is assigned a specific role. The roles available are: Administrator has full access to all features and functionalities…
From DWS4 a Cloud account is a collection of users and environments. A free trial account initially has one environment and one user, which is the person that starts the…
Each account has a quota, which is the maximum number of pages that can be generated in a calendar month. The account quota is not treated as a hard limit.…
A user can belong to multiple accounts and users can also have different roles in the various accounts that they belong to. When logging in to the Cloud console, a…
The outputName parameter, used in the call to the API, can be set dynamically so that each time the call is made a new file name is used for the …
When calling the Cloud API, the service requires an access key to authenticate that the request is valid and also to identify which environment should be used when servicing the…
Request parameters are settings that can be specified in a zap to modify the document generation process. The parameters accessKey, templateName and outputName are mandatory request parameters that are automatically…
Docmosis email delivery The Docmosis Cloud has the ability to deliver the generated document by email. The Zapier integration enables you to specify a single email address, a subject line,…
Why is my template not showing? Possible Causes Authentication with incorrect access key: If you've authenticated using an Access key meant for a different environment, the template list may not…
Send requests to the Cloud API from your AWS Virtual Private Cloud (VPC) via AWS PrivateLink. Why use PrivateLink? Sending your requests via AWS PrivateLink can: Improve security by keeping…